Crisis – ‘An unstable or crucial time, or state of affairs, whose outcome will make a decisive difference for better or worse’. (Crisis-WNCD)

Recent documented evidence has demonstrated that only about 20% of organisations are happy with their Crisis Management plans.  Of those that are happy with their plans many may be unaware that little may have been done to ensure that they are current or in line with the present business structure.

A major crisis can devastate even the most resilient of organisations and may result in personal injury or death, significant damage to the environment, massive interruptions to the business, financial reversals or permanent damage to its reputation.

LBi provides independent, objective and confidential advice, gained from international experience in both the public and private sectors, to help organisations keep their plans current and comprehensive.

We use seven dynamic stages during the Crisis Management process to ensure the right personnel are involved in formulating an effective and maintainable Contingency Plan.

The seven stages of a successful Crisis Management process are:

• Organise Crisis Team
• Evaluate Potential Threats
• Train Crisis Team
• Develop Contingency Measures
• Formulate Contingency Plans
• Train Personnel
• Exercise and Review Contingency Plan

'Once a crisis hits, it's too late to plan for it'